About
I build data-driven, systematic marketing. Over 8+ years, I have led 20+ projects across B2C and B2B verticals: e-commerce, fintech, EdTech, FMCG, HoReCa, and healthcare.
My decisions are grounded in data: I work with cross-channel analytics, unit economics, and metrics like ROMI, CAC, CPL, and LTV. I have led teams of up to 29 specialists and managed monthly ad budgets of up to 7M RUB.
I run campaigns hands-on in Yandex.Direct, VK Ads, and Telegram Ads, and maintain a Telegram channel @sergeynasyrow where I write about marketing for business owners and practitioners.
Work Experience — 8 years 1 month
HoReCa — "Ponesloss'" Grill Bar & "EvaEla" Restaurant, Voronezh
January 2026 — April 2026
4 months
Head of Marketing & Advertising
Hospitality, Restaurants, Food Service & Catering · evaela.ru
- Developed and executed marketing strategy across two venues simultaneously, covering paid traffic, social media, CRM, a loyalty program, sales analytics, and event promotion.
- Conducted market, competitor, and audience research: field competitor analysis, competitive matrix, briefings with the team and directors. Delivered audience segmentation with personas, offers, and revenue-impact prioritization.
- Managed ad budgets and scaled performance channels: ran simultaneous campaigns in Yandex.Direct (Russia's leading PPC platform, Google Ads equivalent; search + display network) and VK Ads (Russia's dominant social media ad network, Meta Ads equivalent) across both venues.
- Built cross-channel analytics and data-driven reporting: weekly dashboards covering revenue, average ticket, sales mix, and CPA dynamics per channel, based on iiko (restaurant POS and management system) data.
- Designed sales funnels and led guest acquisition: launched a loyalty program on the ReMarked platform (restaurant CRM and loyalty solution) and established guest communications via Senler (VKontakte-based messaging and CRM tool).
- Managed a team of 3–5 and coordinated external contractors for targeted and contextual advertising. Oversaw SMM across VKontakte, Instagram, and Telegram (viral Reels, influencer partnerships, paid seeding), managed presence on local geo-platforms (Yandex Maps, 2GIS — Russia's equivalents of Google Maps/Yelp; Restoplace — restaurant reservation platform), assigned tasks to an in-house marketer and designer, and organized brand collaborations.
–64%
CPC in VK Ads for Ponesloss' with a 53% budget cut; clicks grew 31%, CTR doubled
–39%
Yandex.Direct spend for Ponesloss'; CPA dropped from $6.20 to $4.95
–42%
CPA in Yandex.Direct for EvaEla (from $10.27 to $6.00); conversions up 37% with a 20% budget cut
×2
bookings via Restoplace; VK Ads reach for EvaEla up 57%, CPM down 39%
Senler campaign open rates: Ponesloss' — 55%, EvaEla — 59% (industry average: 15–25%)
Ponesloss' Yandex.Direct: cost per lead via display network dropped from $8.80 to $4.43 (−50%)
Physical Transformation (Fizkl), St. Petersburg
May 2025 — October 2025
6 months
Head of Marketing
- Built marketing strategy from scratch: brand platform (mission, values, archetype), JTBD research, audience segmentation, Customer Journey Map, communication strategy, Tone of Voice, editorial guidelines, and full website relaunch.
- Managed ad budgets and scaled performance channels: launched campaigns in Yandex.Direct, Telegram Ads, and VK Ads, optimizing media spend without sacrificing volume.
- Set up cross-channel analytics covering all traffic sources — influencer, SMM, email, CRM — and established a ROMI, CAC, and CPL tracking system.
- Built sales funnels and lead generation flows: created a Telegram bot with a warming sequence, segment-specific email drip campaigns, and client renewal scripts.
- Developed brand positioning and launched influencer marketing with transparent ROI measurement.
- Led a team of 3–5 and coordinated external contractors, working closely with the product manager and founder.
85%
Client retention rate achieved
100%
Cross-channel analytics coverage with ROMI, CAC, and CPL tracking across all channels
Project-based engagement for a full marketing relaunch.
Chizhova Studio (one of Russia's top-ranked digital agencies), Kursk
January 2022 — May 2025
3 years 5 months
Head of Content Marketing
Media, Marketing, Advertising, BTL, PR, Design & Production
- Built and scaled the marketing team from 9 to 29 specialists (content managers, copywriters, designers, video producers, SMM). Developed 3 team leads internally. Team eNPS: 9.1/10. Annual payroll managed: ~$200K.
- Oversaw monthly content production and contractor budgets of ~$80K–$93K.
- Led digital marketing across 60+ concurrent client projects spanning 10+ industries: e-commerce, real estate, EdTech, B2B SaaS, healthcare, fintech, and FMCG.
- Established KPI systems and quality controls: built 70+ SOPs, automated workflows, and internal knowledge bases. Introduced AI tools (ChatGPT, Midjourney), increasing team productivity by 30%.
- Coordinated content production and vendor management across 60+ simultaneous projects.
- Delivered data-driven results: ROMI up to 135% (avg. 120%), CPL from $0.43 to $1.33, conversion rates up to 54%.
135%
ROMI. Sushi delivery chain: 1,414 conversions, CPL $0.43, sales up +153%
~$520K
client revenue generated (aesthetic medicine clinic): 1,341 leads
×44
organic reach growth. VSK Insurance (one of Russia's largest insurance groups)
+33%
revenue per customer. Federal retail chain, 1,100+ stores
Agency recognition: Ruward Awards #1 (2024), Workspace Digital Awards #1 (2024) — Russia's top digital agency rankings; Silver Mercury #3 (Russia's leading marketing awards); Runet Rating #2 (Russian digital agency index)
Client NPS 8.5/10
Chizhova Studio, Voronezh
November 2020 — January 2022
1 year 3 months
Content Manager
Media, Marketing, Advertising, BTL, PR, Design & Production
- Managed 10+ content projects across various sectors: fintech, B2B, cinema, and lifestyle.
- Developed strategies, wrote copy, built content systems, and collaborated with designers and clients.
×6
reach growth. Mirage Cinema
+33%
revenue growth. Federal B2B brand
×15
sales growth. Ulybka Radugi (retail chain)
AdCombo, Voronezh
November 2017 — July 2020
2 years 9 months
SMM Manager
Media, Marketing, Advertising · adcombo.com
- Promoted a mobile application across international markets (Poland, Myanmar, Nigeria).
- Adapted content for local audiences, managed influencer partnerships, and tracked performance metrics.
